Returns & Exchanges

At Luna Baby Store, we want you and your little one to be completely satisfied with your purchase. If a size or style isn't quite right, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with tags attached, ensuring they are clean, unwashed, and in their original condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.

4

Refund Processing

Once our team receives and inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing